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Senior Key Account Manager - Loblaws

Location:
International
Category:
Customer Development
Job ID:
R-65441
Date posted:
04/02/2025
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Senior Key Account Manager – Loblaws (Personal Care – Skin Cleansing)

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centres around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Reporting to the Sr Director – Loblaw/SDM PC and B&W, this position is responsible for the Skin Cleansing, Gifting, and H&W creation, execution & communication of the customer plan, including trade investment management and application, that delivers consistent, competitive, profitable, and sustainable growth for Loblaws. Senior Key Account Managers work closely with and are supported by several cross functional teams including, Customer Strategy and Planning, Finance, Customer Service, Net Revenue Management, Category Management and Customer Analytics Associates to establish best-in-class practices and unlock opportunities to deliver against sales and profit targets.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

  • Maximize sales results by applying effective sales/marketing strategies, effectively negotiating trade promotions and demonstrating effective budget management. This includes implementation of tactics that are developed through a shared planning process with fellow account teams, brand, trade marketing, supply chain and field sales, managing account spending efficiently and delivering targets within allocated budgets.
  • Lead and participate in the development of the company's Annual Planning process for the designated trade segment (Skin Cleansing , Gifting and H&W) – including forecast ownership
  • Co-lead and help create/develop the shared Joint Business Plan with Loblaw
  • Manage the total customer interface ensuring on-going development and profitable growth for Loblaws
  • Utilize/manage trade spending to support Unilever’s overall objectives and strategies within agreed parameters
  • Formulate plans to obtain agreed listings, retail pricing, distribution, shelf positioning and retail inventory levels
  • Evaluate customer tactics, plan implementation & recommendations to improve for the future
  • Maintain excellent trade relations and customer support for our brands through effective execution of brand strategy in combination with complete understanding of the customer’s unique needs and the marketplace condition
  • Lead externally with Loblaws for PC&BW Omni Customer Plans (with support of internal Omni merchandiser)
  • Manage & coach one direct report (Account Coordinator)

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

  • Undergraduate degree required
  • Strong negotiation, communication, interpersonal, and presentation skills required
  • Advanced level of computer skills (excel spreadsheet, presentation development, word processing)
  • Proven leadership and strategic planning abilities combined with strong financial management and strong analytical skills are essential (Nielsen, Customer and Shopper data)
  • Candidates should have a valid driver’s license
  • Minimum 3 years of progressive previous account development experience and trade/consumer marketing experience within the mass merchandise, club, grocery or drug trade.
  • Must reside within a commutable distance to Toronto

Leadership

  • You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

  • As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

  • Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results.Has an owner’s mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves.Actively builds own wellbeing and resilience.

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers.Invests time inside and outside to understand the needs of consumers.

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

  • AGILITY: Explores the world around them, continually learning and developing their skills.

What We Can Offer You

Unilever at a Glance | Working at Unilever | Powering our Purpose | Planet & Society | Unilever’s Brands | Unilever on LinkedIn | Strategy | Unilever | Diversity, Equity & Inclusion | Careers at Unilever |  Benefits, Learning, & Wellbeing | Latest News About Unilever  #WC123

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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au NA.Accommodations@unilever.com. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.

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