Market Demand Manager Personal Care & B&W

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  As a Market Demand Manageryou will master of demand planning process area and orchestrator of the S&OP Process for Personal Care BU.You will become a business partner for Personal Care Leadership Team where you will represent SC area. You willbeclose business partner for our CSP/Marketing/Customer Business Developmentcolleagues,butyou will also stay close with our Genpact partnerssupporting them inBU business requirements. As a SC partner you will also represent Personal Care SC area externally to our customers via E2E collaborations. Your main areas of interest will include:

• Accurate Forecasting: Developing effective forecast models based on industry trends, historical data, and demand patterns to predict future customer demand

• Inventory Management: Ensuring optimal inventory levels to meet customer needs while minimizing excess stock and reducing costs

• Cross-Functional Collaboration: Working closely with sales, marketing, finance, and supply chain teams to align demand forecasts with business goals and ensure seamless operations

• Performance Monitoring: Tracking key performance indicators (KPIs) related to demand planning and making necessary adjustments to improve accuracy and efficiency

• Process Improvement: Continuously identifying and implementing process improvements to enhance the efficiency and effectiveness of the demand planning function

• Leading improvement agenda:In collaboration with Customer Operations leadership team and Genpact

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

​​Key responsibilities:

• ​S&OP process orchestrator for Personal Care BU. Support the country Business Unit (BU) discussions with deep understanding of the market demand drivers. Leading Demand Review meetings

• ​Gather business insights, assumptions, risks & opportunities, and help translating them into demand drivers for auto-forecast modelling

• ​Ensure updated and agreed volume forecast issubmitted and aligned with financial forecasting

• ​Support digital transformation agenda deployment driving zero-touch S&OP process, while maintaining or increasing performance

• ​Support external SC collaborations with customers for Personal Care

• ​Continues improvement ofdispatch rate, forecast accuracy, bias,volume-value disconnect,inventory & excess stock results

• ​Responsibility for innovation & discontinuation process.Innovations volumes alignment with business partners and P&I. Coordinating timings,ensuring innovations are properly incorporated into forecast considering customer requirements (i.e. listing windows)

• ​Collaborate within Business Unit to drive efficiency in portfolio management activities. Be the guardian of complexity reduction process with SC and commercial partners (i.e. Polaris)

• ​Accountable for Business Wastes. Conducts first review of excess stock before further processing

• ​Processes and tools deployment to relevant stakeholders in line with organization strategy and business needs

• ​Long term repack plan management in line with business expectations​

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• ​​3-5 years proven experience in Planning / Supply Chain area, demand planning experience is essential, but roles both in both demand & supply planning will be an advantage. FMCG experience preferred

• ​Education in the field of economics, finance, supply chain management, business management preferred

• ​Proven S&OP process experience in complex organizations. High level of process ownership

• ​Leadership and influencing skills. Good understanding of business and willingness to propose and co-create solutions and recommendations. Proactive and hands-on approach

• ​Strong creative and problem-solving skills paired with strong presentation and storytelling skills

• ​Ability to effectively switch between strategic thinking and short-term execution

• ​Team player. Must have ability to work in cross functional teams, including remote teams, to achieve common goals

• ​Project & change management skills

• ​Adaptivity, responsiveness and flexibility to work in a fast-paced environment with dynamic business and industry challenges

• ​Digital savvy and data driven decision maker

• ​Experience in cooperating with drugstores channelpreferred

• ​Good technical skills.Experience in Excel / SAP / Kinaxis Rapid Response / Power BI. PowerBI experience as report developer preferred.

• ​Fluent Polish and English both written and verbally​

Skills

• ​​Analytical skills, solution & problem-solving mindset

• ​Communication & collaboration skills

• ​Understanding customers and their needs

• ​Leadership & influencing skills

• ​Stakeholders management

• ​Ability to make data driven decisions

• ​Project & change management

• ​Analytical thinking, presentation and storytelling skills

• ​Growth mindset and business orientation

• ​Team player​

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• You are Working effectively with other departments to ensure a seamless customer experience across all touchpoints.

• You are quickly and effectively resolving issues that arise, ensuring minimal impact on the customer experience.