Ice Cream Quality Assurance Supervisor

What You’ll Do

• Oversee day to day operations of the laboratory
• Works hand in hand with production and logistics supervisors to guide and troubleshoot issues related to quality on a day-to-day basis. Develops knowledge of operations to act as a reference for other departments and develop a culture of quality driven mindset. Provides QA technical support to all site departments including production, maintenance, facilities, and engineering as required to achieve business goals.
• Develops and implements validations, testing, inspection procedures and statistical analysis to incoming materials, in process, and finished products to ensure product compliance with GMPs, food safety, and company specifications.
• Research product defects recommending modifications in products or standards and prepares necessary reports and action plans.
• Ensure compliance to our factory standards, specifications and GMPs.  Will ensure effectiveness via use of assessment/audit and CAPA that supports the findings.
• Supports site during external audits such as CFIA, FDA , GFSI (FSSC 22000) and customer FSQ programs
• Ensure quality program skill and training programs implemented for site.
• Provides technical expertise (SME) to support risk identification and mitigation strategies
• Leads sprint teams to quickly address and resolve Quality issues in both systems and processes.
• Support the Quality Management System improvement process for the most relevant topics including SAP-QM and QualityOne (Veeva).
• Maintains and organizes D-Incident investigations and tracks issues using SAP, coordinating D-Incident management with production, and managing business waste budget. Maintains Laboratory testing equipment and quality related digital solutions.
• Assist in sanitation programs providing technical support an asset
• Drives continuous improvements and investigation for consumer complaints
• Provides Quality updates to Category to key stakeholders
• Quality representative for Innovation projects to drive compliance, growth, and consumer love.
• Collaborates with R&D and others in Supply Chain to enable key work streams driving our business growth

What You’ll Need To Succeed

• Post Secondary and/or University degree in technical discipline or general sciences. Preferred: Biology, Microbiology, or Chemistry
• Applied knowledge of GMP, HACCP, ISO 22716, Allergen Management, Food Safety, FSSC 22000, FDA 21 CFR 210, etc
• Preferred 3 years of experience in Supply Chain Quality or R&D, additional experience in Manufacturing a plus.
• An affinity for change management and digital solutions
• Demonstrated leader of functional working teams
• Proven effective in collaboration and communication
• Basic proficiency in MS tools (Excel, Power BI, PPT) and UL Business Systems (SAP, PLM)

What We Can Offer You

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Unilever: Life | LinkedIn | Strategy | Unilever | Why work for Unilever | Careers at Unilever |Unilever Global Website | Check Out Our Spac

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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au NA.Accommodations@unilever.com. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.