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Head of Supply Chain Caricam

Location:
San Salvador, Departamento de San Salvador
Category:
Supply Chain
Job ID:
R-1169359
Date posted:
11/13/2025
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Unilever is currently hiring for ​HEAD OF SUPPLY CHAIN CARICAM

Function:​Supply Chain

Scope:​CARICAM

Location:  El Salvador

Terms & Conditions:  Full Time - Relocation cost consider

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose,we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive,collaborative,and flexible working environment. Wedon’tbelieve in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

​The Head of Supply Chain owns the end-to-end supply chain strategy for 1UL Caricam Business, leading customer collaboration, service, manufacturing and logistics. Accountable for customer operations and supports business growth through iOps-driven process integration. Leads the factories to meet service, quality and cost targets, as well as capabilities, and procurement teams. This position is an active member of the Caricam leadership team. Supply Chain in Caricam operates across 10 Central American and Caribbean countries, with 3 factories and 5 distribution centers in CAM, plus 1 factory in Cuba.

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture toultimately becomeabetteryou.If you are role’s purpose referring to why the role exists-Example of role purpose: If you are passionate about sustainability; orIfyou are driven by data…etc>then this role is just for you. 

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

  • Accountable for Customer experience.  customer collaboration programmes, order taking to cash collection
  • Accountable for supporting the creation of customer business plans, agreed by CD.
  • Accountable for customer operations area.
  • Identifies operational risks which impact growth and cost and provide insights that can be turned into workable solutions
  • Accountable with logistics to deliver OTIF to customers, ensuring collaboration of Customer Service and logistics to drive service, value unlocks for logistics with partners and customers
  • Accountable for master data management; implements policies and delivers required financial controls
  • Executes the cost to serve strategy
  • Holds IOPS/hub partners accountable of results and innovation to create value to the business within a global framework
  • Deploy and Deliver the Manufacturing annual plan and financial results including targets on service, costs, productivity, quality, innovation and OSHE.
  • Recommend long term site strategic plans.
  • Manage and deliver the Manufacturing financial results: annual budgets, Sourcing Unit Result, conversion costs and create programmes to deliver financial results
  • Engage and facilitate the implementation of innovations on site, for products, ways of working, service models and supply chain models
  • Pursue a site long term plan, including restructuring, re-engineering and retrofitting as agreed with Caricam Business and 1UL SC Head; prioritize and plan resources development and deployment.
  • Ensure that the technical standards of all manufacturing and non-manufacturing fixed assets are maintained. Enable the factory operation to achieve high level of Customer Service at optimal cost
  • Guard and ensure the application of all Unilever Policies and governance requirements.

WHATYOU WILL NEED TO SUCCEED

Experiences & Qualifications

  • Minimum 10 years of experience in Supply Chain roles (Customer Operations/Make/ Logistics is a plus).
  • FMCG or CPG Experience
  • Experience with projects, supplier, and stakeholder management
  • Knowledge of CARICAM market is a plus.
  • Team alignment, personal accountability, Action not Debate, active engagement, perseverance, and flexibility
  • Good communicator, passionate, entrepreneurial, target driven.
  • Negotiation and financial skills
  • Project management & change management.
  • Fluent spoken Spanish and English

Skills

  • Experience with negotiation and contracting
  • Evidence of capabilities in catalysing and leading change and transformation
  • Evidence of ability to work in virtual teams and regional environments

Leadership

  • You are now a Leader of Change. People look to you to provide safety in a storm, and you also appropriatelychallengeto get even better results.Yourole model resilience and care. You navigate these uncertain times by flexing plans and your leadership style, always with authenticity.

  • You are still responsible for delivering to the highest standards. You must be resilient so you can lead others to deliver with passion through uncertainty and create opportunities through the core and beyond. You must be able to flex your style and your plans to guide others throughdifficult times.

Unilever embraces diversity and encouragesapplicantsfrom allwalks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.  

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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