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Ice Cream Ben and Jerry's Saint Albans Operations Lead

Location:
Saint Albans, VT
Category:
Supply Chain
Job ID:
R-98251
Date posted:
07/29/2025
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The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. 

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.   

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.  

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.  

We dream big but keep things simple to act fast.  

If you want togrow with us, make an impact, and shape the future of Ice Cream, this is the place for you! 

Background & Purpose of the Job

As Operations Lead, you will help support the management of our St. Albans operations. This position will play a key role in the implementation of Continuous Improvement standards at St Albans resulting in improvements in Safety, Quality, Culture, Delivery and Costs. As well as ensure continuity and support among front line leadership across multiple shifts. 

Who You Are & What You’ll Do

Reporting to the Operations Manager, you will help to lead a motivated team of Front-Line managers in the areas of production andlogistics.You will be responsible for helping to lead improvement in all key business metrics and for the site in the absence of the Operations Manager, managing a 24/7 manufacturing operation to ensure compliance with Safety, Health, Environmental and Good Manufacturing Practices (GMP) requirements.

You’re a born leader: Operations Lead is a critical role for the site, and the incumbent must be prepared to lead members of the site community to success.

You’re a strategy guru:Strategic planning is key to ensuring transition periods in and out of peak season are executed seamlessly.

You’re a teacher and a student: Working closely with the Site Operations leadership you will help supportgrowth with your experience as well as be receptive to the guidance theyprovide.

You’re a dot connector: Liaison with all key stakeholders (departments) to ensure full alignment with production schedule and key production milestones including Research & Development, Planning, Logistics and Brand.

You love to win and have fun doing it: This role is critical to ensuring engagement between departments, with an emphasis on Safety/Quality collaboration. Develop and invest in human capital, specifically Purpose Driven Communities.

You’re a changemaker: Success is dependent on change, and the operations lead role is a major leader in their role as a Change Maker for the site – driving change to improve on all business metrics.

Additional Duties and Expectations of Role

  • Actively participate in the implementation of all site specific safety and environmental programs, with the ability to lead and progress current safety culture to world class. Active member of the Central Safety Health Environmental Committee (CSHEC), specific ownership of several site safety programs.

  • Achieve desired production costs, including fixed and variable labor costs, Operating Equipment Efficiency (OEE), waste, attainment and business waste and take ownership of VIP (Very Important Project) ideas year-over-year (YOY).

  • Build and develop AGILE work systems that engage, empower, and motivate employees towards a highly autonomous work culture.

  • Ensure end to end support of all Front-Line Management at the site

  • Partner with Operations Manager to ensure synergy across all departments, and clarity of objective.

  • Other activities assigned by Head of Factoryor Operations Manager.

What You’ll Need to Succeed

Bachelor’s degree

Minimum 3 years’ manufacturing experience.  Fully understand and enforce Good Manufacturing Practices (GMPs)

Familiar with HACCP principles, implementation and facilitation

Must be able to effectively manage conflict while creating an inclusive work environment

Full understanding of the OHSA and pertinent safety regulations

Experience with manufacturing equipment, concepts and regulations

Leadership experience in continuous improvement (WCM, TPM, Lean Manufacturing)

Champion for Change Management

Pay:Thepay range for this position is$83,200 to $124,700.Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.  

Bonus: This position is bonus eligible.  

Benefits:  Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

What We Can Offer You 

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination isIllegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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