Ice Cream ERP Supply Chain & ESG Manager/SME

Looking for Your Dream Job? Join Our Ice Cream Team!

Requisition id: R-89356

Role Title: Ice Cream IT Supply Chain SME Lead

Work Level: 2C

Scope: Global, Full time

Reports to:  IC IT Head of Enterprise Applications

Location: Pune

If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

JOB PURPOSE:

As part of our growth strategy, we are seeking a highly skilled Supply Chain lead to join our dynamic team within the IT Enterprise Applications function.

The role is part of the IT Enterprise Application team.

The newly created Ice Cream Technology function will drive the technology set-up, standalone design and implementation of all required technology capabilities to enable Unilever’s Ice Cream business to become a fully functioning standalone company, separate from Unilever.

The Supply Chain Lead will serve as the strategic and operational IT partner to the supply chain function, supporting the setup, integration, and enhancement of the end-to-end digital demand, supply planning and logistics landscape. This includes defining and implementing supply chain IT systems, enabling end-to-end integration, establishing key supply chain solutions, and help shape the digital roadmap for agile and responsive supply chain operations.

This is a pivotal role in driving resilient, compliant, and future-ready supply planning and logistics capabilities across a newly separated business

The successful candidate will be one that has significant IT expertise with a proven record of leading large-scale transformations and has a passion for building world class IT innovations/solutions that make a meaningful impact.

KEY RESPONSIBILITIES:

• Strategic Leadership:
  • Serve as the primary IT partner to the supply chain function, working closely with demand, supply and warehouse & logistics teams to define technology needs and priorities.
  • Shape and implement the digital supply chain strategy, supporting the transition to agile, connected, and data-enabled planning and warehousing operations.
  • Collaborate with senior stakeholders across Supply Chain and Technology to align roadmaps with business outcomes and standalone requirements.
  • Support the development and roll-out of digital capabilities, including capabilities such as advanced demand forecasting, supply planning, inventory optimization, warehouse operations, and proactive real-time visibility tools.
• System Integration and Optimization:
  • Drive the integration of ERP (e.g., SAP S/4HANA) with supply planning tools such as Kinaxis, Oracle Transport Planning, SAP eWM
  • Ensure transactional integrity, traceability, and real-time data flow between enterprise planning systems and supply chain execution.
  • Define system interfaces, integrations and enterprise planning and execution solution standards in collaboration with enterprise architects.
  • Coordinate integration of Supply chain solutions across end-to-end processes such as S&OP and IBP.

• Delivery & Execution:
  • Lead or support the design and implementation of new supply chain IT capabilities across greenfield and brownfield sites.
  • Manage delivery of supply chain technology projects, including vendor engagement, user acceptance testing, deployment, and hypercare.
  • Coordinate cross-functional IT teams to deliver aligned, secure, and scalable solutions that meet both operational and enterprise requirements.

• Leadership and stakeholder management:
  • Lead or support the design and implementation of new supply chain (planning & execution) IT capabilities across the enterprise.
  • Support governance processes to ensure stakeholder alignment and prioritization across the key domains.
  • Participate in steering committees, design workshops, and architecture forums representing supply chain interests.

• Performance Monitoring and Reporting:
  • Monitor system performance and technology reliability to proactively identify opportunities for improvement.
  • Support supply planning data analytics and performance insights to drive operational excellence and innovation.
  • Champion agile approaches to testing and deploying new technologies in partnership with supply chain teams.
• Risk Management:
  • Ensure GMP, data integrity, and cybersecurity compliance across all supply chain technologies and integrations.
  • Support audits and regulatory reviews through proper documentation, system controls, and user access governance.

Skills and Experience Required:

• Education: degree in Computer Science, Information Technology, or a related field.

• Experience: 
  • Minimum of 10 years of experience in IT, minimum 5 years in leadership roles
  • Proven track record of managing large-scale IT projects with focus on supply chain, especially advanced planning and warehousing systems
  • Experience with ERP integration, demand planning, supply planning, transport and warehouse management systems

• Technical Skills:
  • Knowledge of SAP S/4HANA WM modules , supply demand and supply planning, logistics and transport solutions , coupled with data analysis, reporting tools, and performance metrics.
  • Experience with middleware, APIs, and implementation of advanced planning solutions integrated across Trade Promo Mgmt, Demand management utilising disperate data sources.
  • Knowledge of IT infrastructure, software development, and cybersecurity principles.

• Leadership Skills:
  • Excellent strategic thinking and problem-solving abilities.
  • Strong leadership and team management skills, with the ability to inspire and motivate others.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Other Skills:
  • High level of integrity and ethical standards.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Strong project management skills, with the ability to manage multiple priorities and deadlines.

LEADERSHIP:

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

To apply, you must do so online. Please do not forget to upload your CV.

Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

Disclaimer

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.