Sr. People Partner, Personal Care

Join us as People Partner, Personal Care
Reports to Sr. Manager – People Partner
Scope: People partnering for the employees’ part of PC, Legal and Sustainability
Location: Mumbai HO

JOB PURPOSE
As India’s largest personal care business, HUL PC serves 1 Bn+ consumers with unmissably superior brands. With 15% (FY 2024-25), contribution to the overall business, the business agenda in PC was to strengthen our brands, drive market development and premiumisation through breakthrough technologies and ensure impactful communications. At PC, the aim is to transform the business to cater to the evolving needs and aspirations of India.

The incumbent will be responsible for delivering a best-in-class employee experience for the defined span. Acting as the primary HR interface for employees and line managers during key moments that matter, the role involves resolving complex people-related situations, offering expert guidance on policies and processes, and ensuring alignment with business strategy. This includes leveraging deep knowledge of local laws, Unilever policies, and digital tools to drive transformation in the employee experience space.

You will be part of a team committed to shaping a positive work culture and enhancing the everyday work life of our people, while actively contributing to Unilever’s journey toward a highly tech-enabled HR function. As part of the role, you will also partner the Legal and Sustainability teams.

KEY RESPONSIBILITIES
• Partner with line managers to provide guidance on individual employee matters and HR processes.
• Resolve complex employee queries using HR policies, systems, legal knowledge, and sound judgment.
• Maintain and update knowledge platforms like UNA Hub and share insights to improve HR technology.
• Support employee relations (ER) casework, ensuring compliance with employment laws and HR policies.
• Provide hands-on support for performance management, disciplinary actions, grievances, leave, flexible working, and redundancy processes.
• Promote Unilever’s standards of behaviour and help resolve conflicts in line with the Code of Business Principles.
• Build trust with employees and managers by being a neutral and fair facilitator in resolving concerns.
• Identify ER trends, coach managers, and recommend proactive solutions to address root causes.
• Collaborate with HR teams (HRBPs, Payroll, Reward, Talent Acquisition, etc.) to resolve queries and deliver seamless support.
• Act as the first point of contact for complex people-related matters within the assigned business area.
• Work on simplification / transformation projects that positively impact employee experience.

REQUIRED QUALIFICATIONS
Candidates should hold an MBA in Human Resource Management and have ~5 years of relevant experience in HR.

PREFERRED QUALIFICATIONS
Prior experience in handling performance conversations and managing complex employee relations issues, and resolving employee conflicts will be considered an added advantage.

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

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