Global People Communications Manager

Job Title: Global People Communications Manager

Location: 100VE

Our goal is to help colleagues around the Unilever world to feel a sense of belonging to one global organisation.  We do this by driving key initiatives that help build understanding of our refreshed company strategy and develop a new winning culture within the company.

Based in Corporate Centre this role sits within Global HR works very closely with our wider Global Communications, Corporate Affairs and Sustainability Teams, including global external content and channels and our Business Group, Functional and Geography communications teams who are driving People Comms through different parts of the organisation.

The successful candidate will have a passion to inform, inspire and engage colleagues right around the world.  They will be able to navigate ambiguity and thrive in a fast-paced environment with rapidly emerging and evolving business priorities.  They will be proactive and possess strong planning capabilities, attention to detail as well as a flair for creativity thinking and an excellent written and audio-visual communication skills.  They need a good working knowledge of how to get the best out of agency partners, collaborate across team boundaries and be ready to build and measure employee communications campaigns and outcomes (beyond outputs).  

Key responsibilities

• Development, ownership, and delivery of campaign plans, enabling successful implementation by prioritising and aligning activities in each of our strategic pillar areas.
• Be the day-to-day custodian of our core global employee communications channels.
• Drive best practise and innovation across those channels and manage interaction with stakeholders in IT.
• Lead campaign work streams, managing project teams and assigning production and delivery tasks to team members or to external agencies.
• Editorial oversight and commissioning of articles, videos, and other content.
• Produce and curate content such as articles, messaging documents, or social posts etc as required.
• Support senior colleagues and stakeholders to build their short, medium, and longer-term plans
• Oversee and manage the quality of work delivered by third-party suppliers and agencies against service level agreements
• Approve content to be published, ensuring it meets all quality control checks and accessibility standard, developing Unilever’s voice and visual identity in-line with our branding and company goals
• Work cross-functionally and collaborate with other teams to enhance and improve the employee experience, identifying new opportunities for content creation.
• Act as main interface with the Global Content Team.
• Actively engage and coordinate stakeholders in all areas of the business for content in the production of internal communications and engagement pieces for global channels.
• Analyse campaign performance and present findings, identify trends and patterns.
• Analyse content reach and prepare measurement reports for senior management.

Key skills and requirements

• Experience of developing and implementing impactful internal communications campaigns
• Has a sound knowledge of the various disciplines of communications - particularly employee communications and engagement, social media and campaigns and events management.
• Strong knowledge of the Microsoft Office 365 suite, with strong SharePoint skills.
• Experience of producing and editing video for digital channels and using photo and video editing software.
• Exceptional knowledge of social media platforms and digital media outlets alongside business and marketing acumen.
• Community management – ability to use internal social platforms to drive engagement.
• Ability to analyse data and spot trends and use analytical tools to generate accurate reporting.
• Solid project management skills - ability to manage conflicting priorities and a varied workload with multiple stakeholders and work to tight deadlines.

Desired experience:

• At least 5 years of internal communications experience.
• Minimum one or two years at internal communications manager level.
• Exposure to and understanding of external communications an advantage
• Well-versed and up to date with respect to evolving communications technologies.
• International organisation experience preferred. 
• Consumer goods or relevant adjacent industry experience an advantage.

Key interfaces

• Global Head of People Communications & the Global People Comms Team
• Communications & Corporate Affairs Global and international communications network – especially the Global Content team, Business Group comms teams, Functions and Geography teams.
• Global HR including the Chief People Officer and the Chief Talent, Development and Analytics Officer and their teams

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’ 

Location

In June 2020 we announced our plan to consolidate a number of Unilever’s offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment (“100VE”) until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston-upon-Thames ("the locations") and you will be notified of which of the locations will be your place of work after that consultation ends.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

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