Business & Social Intelligence Analyst – Home Care (Global)

Job Title: Business & Social Intelligence Analyst – Home Care (Global)

Business Function: Consumer Insight (CI)

Location: London (100VE)

JOB PURPOSE

Make Data Matter. Be a Future Shaper.

At Unilever Home Care, we’re committed to creating products that make everyday life better and brighter for our homes, for people, and for the planet.
We’re looking for a curious, data-driven analysts to join our Business Analytics & Social Intelligence (BASI) team. This role partners with category teams (e.g. Fabric Cleaning, Fabric Enhancers, Home & Hygiene) to shape strategy, identify growth opportunities and enhance competitive performance across the Home Care Business Group - with a strong emphasis on understanding consumers through social listening and digital intelligence tools.
You’ll be part of a diverse, multicultural team that blends business analytics, strategic research, and social intelligence - working closely with global and local teams across Marketing, CD, R&D, Finance, and external partners / leading agencies to deliver insight and recommendations that drive action. This is a hands-on, high-impact role where you’ll help shape the future of Home Care through foresight, smart data, world-class analytics, and AI-powered solutions.

RESPONSIBILITIES

Turn data into direction
Extract and deliver clear, actionable insights using retail, panel, financial, brand tracking, and social data to guide strategy and performance.
• Keep us on track
Own key reporting dashboards and performance metrics - from UBS, price tiering, to product benefit segmentation - and help teams stay aligned on what matters.
• Project what’s next
Support long-term planning by helping forecast category trends and format shifts, working with cross-functional teams and world-class analytics partners.
• Power big ideas
Lead the analytics behind market development, innovation sizing, benchmarking, and strategic bets - making sure we back the right ideas with the right data.
• Make operations smooth
Help manage priorities and day-to-day operations for our analytics workstreams, keeping things running smart and efficiently.

Who You’ll Work With
You’ll report to the Global Business Analytics and Social Intelligence Director and collaborate closely with category marketing, finance, R&D, CD, CI teams, and external partners.

ALL ABOUT YOU

You’re naturally curious, comfortable with data, and excited by the idea of turning complex information into clear direction. You might come from a background in continuous research (retail tracking, consumer panels, brand tracking) or social and advanced analytics and data science (either way, you know how to make data work).
Here’s what helps you thrive in this role:
• You get data. You know how to spot what matters in a sea of numbers, build smart data strategies, and visualise insights that make sense to others.
• You’re analytical and creative. Whether it’s crunching numbers or designing new ways to interpret them, you bring rigour and imagination to your work.
• You think in systems. You understand how businesses grow and how different teams connect - and you use that knowledge to drive impact.
• You zoom out and zoom in. You can think big across market, categories and brands, but also dive deep into the details when needed.
• You tell stories with foresight. You know how to turn data into compelling narratives that spark action and show the business how to grow in the future.
• You’re curious about people and tech. You’re interested in human behaviour, innovation, and how technology can unlock better decisions.
• You’re digitally fluent. You’re comfortable with new tools and platforms, and keen to help others adopt smarter, self-service systems.

What We’re Looking For
• Experience in both business analytics and social intelligence.
• Ideally university degree or equivalent experience.

• We could also explore top-performing candidates from Unilever’s apprenticeship programmes as part of the selection process.
• Eligibility to work in the UK is required.
• Bonus points if you’ve got a foundation in data science or modelling - not essential, but great to have.

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’  

Location

In June 2020 we announced our plan to consolidate a number of Unilever’s offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment (“100VE”) until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston-upon-Thames ("the locations") and you will be notified of which of the locations will be your place of work after that consultation ends.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate. 

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. 

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. 

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!