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Field Sales Operations Manager

Location:
Kingston upon Thames, England
Category:
Customer Development
Job ID:
R-38886
Date posted:
07/17/2025
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Please Note: The deadline for applying is 23.59 the day before the job posting end date.

Job Title: Field Sales Operations Manager

Business Function: OOH Ice Cream

Location: Kingston (Remote)

JOB PURPOSE

Within the Out Of Home Ice Cream Business, you will have a key role to play in facilitating our annual plans within the Managed Convenience / Symbol Convenience and Independent Convenience Sector working closely with our Internal Account team and implementing our strategy through our 3rd party sales team.

As the Field Sales Operations Manager, There are 2-key parts to driving the Ice Cream business forwards,

Working closely with Internal Stakeholders to deliver the plan to grow our Ice Cream range across the Convenience sector through our 3rd Party Field Team.Managing our 3rd Party Field team which consists of working closely with the Business Unit Controller to ensure the field plan is delivered through close contact with the 3 Regional Sales Managers and how they performance manage the team of 40 Sales Reps.

This is achieved by the ability to provide a clear strategy for the year, to ensure the team are driving performance across all areas of the Convenience Market. To build collaborative relationships with key stakeholders in the Out Of Home team. Externally you establish strong relationships with the 3rd Party Field team, whilst maintaining existing relationships. An ability to drive performance through the direction of the Regional Sales Managers and network with the team to build a ONE TEAM Approach.

RESPONSIBILITIES

  • To lead the Field Sales Operation through collaboration of Key Internal Stakeholders
  • Working with our 3rd party field Sales team to ensure our coverage plan for the year is delivered across all sectors within the Convenience Channel.
  • Develop and deliver the Nationally agreed point of sale execution plan, working closely with the Account Managers and Channel Marketing Team.
  • Working closely with the Data team to ensure timely and insightful data reports to help drive performance analysis.
  • Utilising the 3rd Party data tools and reporting to drive performance.
  • Coaching and training to execute and deliver new digital initiatives with the field sales team through the 3rd Party Field Team.
  • Consistently review field sales team KPI performance, via salesforce dashboard and share feedback with 3rd Party Regional Sales Managers and Business Unit Controller to manage performance of the team.  
  • All Administrative tasks are completed in full and in a timely manner.  

ALL ABOUT YOU

  • Line Manager Excellence, including recruitment, development, and training.
  • Significant working experience in a sales environment and track record of growing and developing a National Sales Team.
  • Execution of the field sales strategy through the 3rd Party Field Sales Team at outlet level
  • Development of new and existing relationships with the 3rd Party Sales Team
  • Ability to work both independently and as a team member
  • Good communication and 'people skills'.
  • Resilience and tenacity.
  • Strong organisational skills.
  • Strong IT skills, particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other sales systems
  • Knowledge or experience of the Convenience Store Market

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’ 

ONLY IF ADVERTISED @ 100VE

Location

In June 2020 we announced our plan to consolidate a number of Unilever’s offices across the South East of England into a new Unilever campus in Kingston-upon-Thames in or around early 2025. However, on the 08 August 2024 we announced to our existing staff our proposal to retain our central Head Office in London, 100 Victoria Embankment (“100VE”) until our lease expires in 2027. As a result of this new proposal, we will be consulting with our existing staff, and new joiners who join during this period of consultation at 100VE, on the proposal made in August 2024. During consultation we will clarify the future location of each team and function. This means your role will either be based in 100VE until 2027 or in Kingston-Upon-Thames from early 2025. As we are yet to commence consultation on the proposal you agree, until such a time when consultation has concluded, your normal place of work as set out in the enclosed Statement of Terms & Conditions will be 100VE. You agree that on the conclusion of the consultation your place of work will be 100VE or 100VE until early 2025 and then Kingston-upon-Thames ("the locations") and you will be notified of which of the locations will be your place of work after that consultation ends.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money.In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate.

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

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