R&D Consumer Technical Insights Manager, Personal Care PTAB

Unilever is currently hiring R&D Consumer Technical Insights Manager, Personal Care PTAB!

ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that
makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers
and the communities around us. We are driven by our purpose: to make sustainable living commonplace,
and it is our belief that doing business the right way drives superior performance. At the heart of what we
do is our people – we believe that when our people work with purpose, we will create a better business
and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible
working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with
the tools you need to shape your own future.

ABOUT PERSONAL CARE PTAB BUSINESS UNIT (BU)
Personal Care (PC) business in PTAB is a large, profitable, growing market and thus represents a significant growth opportunity in Unilever. We have an ambition to double incremental turnover in the next 3 years, and we are accretive to overall PC Business Group (BG). We have a diverse geographical footprint spanning markets like Pakistan, Turkey, Arabia and Bangladesh.

We see a clear opportunity to grow our core PC brands through market-making (driving penetration & consumption), premiumization (upgradation), and drive competitiveness across channels.

Job Scope
Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about leading all aspects of CTI, Claims and Engagement for the PTAB program by bringing expertise, creativity and passion to ensure we deliver unmissable superior products to our consumers, then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Strategy
• Create and roll out a framework for consumer understanding – e.g. consumer habits, drivers of choice, new digital techniques
• Create multiyear consumer knowledge building programs
• Capability
• Create the capabilities that can be leveraged by the organization to deepen consumer knowledge
• Test and learn with new tools and techniques focusing on digital transformation
• Delivery
• Create integrated research plans for innovation/renovation/activation (Target definition, early-stage consumer evaluation of product/pack/claim/sensory) Sharpen problem statements
• Leverage market, consumer and sensory data to help identify new opportunities for superior products and claims and build roadmaps for the business
• Craft the research approach needed to deliver project objectives
• Conduct ideation and inspiration sessions for R&D and the business
• Partner with the Demand Creation leads across PTAB to deliver competitive and compelling engagement content and storytelling/KBS for both the existing PTAB portfolio and new Innovations in a world of social-first activation.
• Work closely with CTI colleagues in the BG to ensure consumer insights from PTAB are fed-into the BG-led projects at the relevant stages.
• Partner the BG CTI team to define any relevant assessment plans for projects with PTAB in scope.
• Receive and deploy BG-led claims to maximize claims potential, analyze and mitigate risks and ensure alignment with PTAB countries.
• Leadership
• Manage, coach and develop the team, supporting them in the execution of the regional CTI program and creating a 1-PTAB CTI, Claims and Engagement capability.

WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications & Skills

• Bachelor's degree in science, psychology, sensory science, market research or any of the Physical Sciences, Marketing or Business.
• Previous experience of working in CTI
• Strong stakeholder management, ability to influence & business partnering.
• Excellent communicator / influencer (written & verbal), with ability to both translate complex scientific ideas and hypothesis into key messages for stakeholders (brand, customer development, key opinion formers - regulators, trade and ultimately consumers)
• Ability to navigate complex global networks and lead multi-functional, multi-cultural teams spread across multiple geographies.
• Growth mindset, technical depth, agility and passion for high performance are critical

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context, and you are emotionally intelligent enough to motivate people to deliver what is needed.

Critical SOL (Standards of Leadership) Behaviors

• PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
• PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
• BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.