Customer Executive

Unilever is currently hiring for ​Customer Executive​

Function: ​Unilever Food Solutions​

Reports to:​UFS C&C,Chains Channel Manager​

Scope:​National QSR&CPU Customers​

Location:​Istanbul Umraniye​

Terms & Conditions:​Full Time​

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

​​UNILEVER FOOD SOLUTIONS​

​​Unilever Food Solutions is a global leader in providing innovative food solutions to the foodservice industry. We work closely with chefs and operators to deliver high-quality products and services that enhance the dining experience.​

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about building strong client relationships and driving growth in the foodservice industry, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• ​​Develop and maintain strong relationships with B2B distributors and clients.

• ​Identify and pursue new business opportunities within the assigned segments.

• ​Collaborate with internal teams to ensure the delivery of high-quality products and services.

• ​Conduct market research and analysis to stay updated on industry trends and competitor activities.

• ​Prepare and present sales reports, forecasts, and performance metrics.

• ​Assist in the development and execution of marketing strategies and campaigns.

• ​Provide exceptional customer service and support to clients, addressing their needs and resolving any issues.

• ​Attend industry events, trade shows, and conferences to network and promote Unilever Food Solutions.

​​

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• ​​Bachelor's degree in Business, Marketing, Hospitality, or a related field.

• ​Minimum of 2 years of experience in distributor management or sales, preferably in the foodservice industry.

• ​Strong understanding of  B2B distributors &operations and requirements.

• ​Excellent communication, negotiation, and interpersonal skills.

• ​Ability to work independently and as part of a team.

• ​Proficiency in Microsoft Office Suite and CRM software.

• ​Willingness to travel as needed.

​​

Skills

• ​​Customer Relationship Management: Ability to build and maintain strong client relationships.

• ​Sales and Negotiation: Proven skills in sales techniques and negotiation strategies.

• ​Market Analysis: Competence in conducting market research and analyzing industry trends.

• ​Communication: Excellent verbal and written communication skills.

• ​Problem-Solving: Strong problem-solving abilities to address client issues effectively.

• ​Time Management: Efficient time management and organizational skills.

• ​Team Collaboration: Ability to work collaboratively with cross-functional teams.

• ​Adaptability: Flexibility to adapt to changing market conditions and client needs.

• ​Technical Proficiency: Proficiency in using CRM software and Microsoft Office Suite.

​​

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results.Has an owner’s mindset, using data and insight to make decisions.

• PERSONAL MASTERY: Sets high standards for themselves.Actively builds own wellbeing and resilience.

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers.Invests time inside and outside to understand the needs of consumers.

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

• AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.  

ADDITIONAL INFORMATION

​​< TA must insert further details regarding role location, right to work requirements, whether Unilever will assist with:

​Relocation Clause

​Compensation and benefits Clause (if any)

​Work location:

​Remote – Country Name

​Hybrid

​Office-based role

​Or any other additional information (based on local requirements such as visa or education certification)>​

ARE YOU INTERESTED?(Copy only for Internal Post)

Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Jessy Malki at​jessy.malki@unilever.com>​.