Workplace Services Specialist

Ready to move forward in your career? Please check out positions Workplace Service Specialist, located in Cu Chi Plant Ho Chi Minh City.

Main Purpose of Role:

Provide end to end Workplace Services to Cu Chi factory and ensure a smooth Workplace Services are offered to employees.

Main Accountability

• Supervise and manage all operational facilities include Facilities Management, cleaning, shuttle bus, landscape, building maintenance, events, VIP support, engagement activities, onsite/ offiste activities.  
• Supervise and manage canteen service ensuring no interruption to catering service and zero food safety incidents, closely coordinate with factory stakeholders to have sufficient food supply following a meal booking process and closely monitor meal consumption with cost.
• Drive canteen improvement programs ensuring high quality and healthy meals are provided, not limited to coordination with HR to execute well being activities.
• Ensure all budgets are fully in line with targets and growth objectives are achieved in full. Drive cost saving initiates ensuring yearly target is achieved while maintain excellent services.
• Be accountable for day-to-day service delivery in line with established service levels. Ensure third- party service provider perfomance with audits and KPI reports.
• Coordinate with Project Managers in building/ office renovation projects.
• Play instrumental part in organizing engagement activities in collaboration with HR.
• Develop procedures, work instructions relating to services operations. Manage changes and communicate clearly with stakeholders.
• Coordinate with Utilities in building projects (including sustainable projects) such as refurbishments, dilapidations, and office move.
• The position is required to work in Cu Chi Factory daily.

Experience Required:

• University degree
• Background in Service Operations (+3 years experience), preferably in an Integrated Facilities Management capacity. 
• Good command of English.
• Canteen service management experience is a must
• Excellent interpersonal skills and ability to communicate effectively with stakeholders, customers, clients, and staff at all levels.
• Strong ability to work indenpendly and make quick decisions.
• Experience in managing third party service providers.
• Excellent customer services.
• Strong organizational skills
• Strong multi-tasking skills

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.