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eCommerce Key Account Planner

Location:
Ho Chi Minh City, Ho Chi Minh
Category:
Customer Development
Job ID:
R-1165884
Date posted:
09/23/2025
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Main Purpose: 

Ecommerce Vietnam is under exponential growth ambition for 2017-2020. In the early stage of new capability building, we need entrepreneurs to deliver both operational excellence and transformational values.
The Key Account planner develops and executes joint business plan with a group of customers within one Ecommerce model. He/she is responsible for the achievement of turn over target, the P&L of the categories and the engagement of Unilever cross-functions with such customer group. 

Main Accountabilities: 
1. Manage perfect stores online
- Manage Unilever online shops (preparation of product portfolio, maintenance product in-stock status, etc.) 
- Collaborate with internal teams to design Unilever Omni-channel assets
- Deliver Unilever strategic Perfect Store Online elements to customers & measure the effectiveness

2.       Lead the development of 01 Ecommerce Model 
- Design business strategy for Unilever on 01 Ecommerce Model – where to play and how to win
- Set up P&L Model & Business Plan with clarity of shopper, media and customer investment
- Integrate that model in Unilever ecosystem to enhance smooth operation

3.       Grow Unilever categories on Ecommerce customers
- Champion a group of categories to deploy jobs to be done online & to deliver category target
- Co-create plan and negotiate with customers for brilliant execution
- Pick up shopper trends, triggers/barriers to define fast & appropriate actions for category growth


Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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