Ice Cream USA Integrated Operations Director

If you want to work for a global, leading Ice Cream player with €7.9bn Turn Over in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent as we build our diverse and inclusive culture. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.

JOB PURPOSE:

The Director of Integration Operations plays a central role across the Ice Cream Company Customer Development & entire go-to-market organizations and is a member of the CDLT. 

There are five focus areas in this organization: 

1. Analytics, Automation and AI for CD, and the broader GTM organization 

2. Retail Execution 

3. Industry Relations 

4. Training and Development 

5. CD Operations   

KEY RESPONSIBILITIES:

As the Customer Development leadership team prepares for accelerated growth in 2025 and beyond, the Head of Integrated Operations will build and then lead a function that sits at the center of the Ice Cream CD organization, accountable for: 

• Develop reporting, analytics, and automation for the CD organization, inclusive of promo evaluation and pog automation.  Will led all AI utilization with CD 

• Select, develop and deploy a retail organization that accelerates growth and provides a strong ROI 

• Leads preparation and execution of the Ice Cream Companies engagements at FMI and NFRA 

• Develops and deploys word class training programs, that support the CD strategy 

• Develops, deploys, and measures CD policies and procedures 

• Leads CD efforts in ERP and other establishment activities 

Success Factors

• Sales Target Achievement 

• Forecasting accuracy  

• Promo ROI improvement 

• Training and Systems utilization and NPS scores 

• Industry Survey Scores 

• Retail ROI 

WHAT YOU NEED TO SUCCEED: 

• Bachelor’s degree required

• 10 - 15 years’ experience in analytics and automation, with a high level of familiarity working with customer data  

• Creative problem solver, ability to influence, and clear communication. 

• A player-coach- willing to build as much as lead 

• Experience in software such as Alteryx, Power BI preferred 

• Experience in Customer Data Management preferred 

• Experience in project management 

• Experience engaging with customers (regularly) 

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Location:Remote – USA

Pay: The pay range for this position is $200,600 to $__**_,___. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.  

Bonus: This position is bonus eligible.  

Long-Term Incentive (LTI): This position is LTI eligible.  

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.   

Disclaimer

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.