Assistant Manager - GMR Operations

Job Title: Assistant Manager - GMR Operations

Location: Bengaluru

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT UNIOPS:

Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

We are seeking a result-driven professional with expertise in management reporting operations, financial analysis, and business intelligence. Adept at streamlining reporting processes, leveraging data analytics, and ensuring accurate and timely business insights. Strong problem-solving skills with a keen eye for optimizing reporting frameworks.

Assistant Manager GMR Operations is responsible for managing end to end operations of monthly Group Management Reporting for Unilever. This position is expected to deliver the reporting requirements through Third Party Service Providers (3PSP).

Ensure the accuracy, integrity, and reliability of data by developing and implementing automated data quality checks.

• Drive process standardization consistently across all countries and Business models. Own the action plan to resolve GPM exceptions, if any

• Define & own month end close calendar compliance. Clearly calling out milestones & deliverables for each of the process block

• Single Point of Contact for Management Accounting & Reporting processes for business and 3PSP users

• End to end process knowledge: from transaction booking to Reporting

• Conduct periodic refresher training on MR processes

• Be the Subject Matter Expert and single point of contact for both business teams and 3PSP

• Focus on continuous improvement in operational efficiency by identifying opportunities for process simplification / standardisation

• Identify the process exceptions; define action plan to drive it to close on the exception

• Collaborate with cross functional teams to resolve operational issues in service delivery [i.e: IT / MDM / GCAD / FET/R2R/SCFS etc.]

• Drive actions in consistently delivering Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) targets; Drive process [GPM] compliance score & Customer Feedback score at defined target

• Lead the Country & 3PSP Governance. Ensure to document the internal process & WOW. Be the face to business & UL OCs.

The role offers exposure within Unilever and work with senior stakeholders of Unilever in Uniops, M&A, Key markets, S&OP Teams and GPM.

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate on growth, excellence and service then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Drive actions in consistently delivering Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) targets

• Maintain a comprehensive issue log, documenting all reported issues with clear details such as descriptions, priorities, and statuses.

• Monthly governance of outsourced teams to ensure errors are not repeated and maintain smooth month-end processes 

• Perform Risk and Controls in adherence to the GFCF and maintain Audit trail for the same.

• Follow and incorporate  annual changes for key transformational programs such as disposals, acquisition of new brands, SCOA, organizational changes, etc in the MR Reporting structure

• Communicate unresolved or escalated issues to relevant leadership or stakeholders. process Improvement: Recommend process in monthly Governance meetings.

• Improvements based on recurring issue analysis to minimize future occurrences. Automation Governance: Govern existing automation initiatives to enhance reporting efficiency

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Qualified Accountant or an equivalent business management degree in finance with 2-5 years of experience or a person possessing Masters degree in finance and accounts with 5-8 years of working experience in Financial accounting & Management Reporting

• In-depth Functional knowledge & working experience in Record to Report processes, GCOPA in SAP is desirable (preferably in SAP-Controlling modules. Ie. Cost centre accounting; Internal Orders and Profitability Analysis modules

• Ability to network and influence cross functional stakeholders with a proven record in delivering consistent & quality of service in Month End Close processes, reporting and Consolidation

• Ability to work with cross cultural teams and possessing excellent command over English including written, oral and presentation skills

• Deep problem-solving skill and an ability to have a clean slate approach to demystifying the problem on hand

• Ability to network and influence cross functional teams to secure their support in resolving operational issues

• Excellent communication and stakeholder management skills

• Understanding and excellent application of analytical tools – Power BI; Microsoft Excel and proficiency in using Power point would be highly desirable.

Skills

• Ability to manage varied stakeholders including third party service providers for effectively running operations

• Ability to work cross functionally across Comex service lines finance, GCAD ,GPM , IT etc

• Solid working knowledge in various business processes & strong finance knowledge

• Ability to create impact with governance & communication

• Risk management knowledge to spot the possible risks and proactively mitigate them. Ability to sharply articulate risks and propose solutions to mitigate potential delays, opportunity to demonstrate agility

• Strong communication and interpersonal skills to build effective relationships with senior stakeholders, extended teams and external parties

• Experience and awareness of working in a global role, demonstrate awareness and empathy to cultural diversity

• Ability to work under pressure and at times in ambiguous situations

• Comfortable to stretch /work in nights shifts for the critical submission days

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.

• You are still responsible for your own results, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

• Critical Behaviors:

PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.

PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

CONSUMER & CUSTOMER LOVE: Brings the voice of the consumer into everything we do, always.

PURPOSEFUL IMPACT: Has humility, understanding that leadership is service to others, inside and outside Unilever.

AGILITY: Explores the world around them, continually learning and developing their skills.

TALENT CATALYST: Inspire people to grow, with support and honesty.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

NOTE:

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding.