Beauty & Wellbeing - Customer Supervisor - Convenience Store (7/11)

MAIN JOB PURPOSE:

Drive business growth by focusing on core & innovation with strong execution, initiatives leading category growth, and executing tailored plans to maximize sales and profitability.

JOB SUMMARY

• Take responsibility & ownership of assigned categories with a strong drive for business growth.
• Develop and execute tailored promotional plans and joint business activities with cross functional & partners to meet or exceed sales targets and strengthen in-store execution.
• Customer management & build strong collaborative relationships and drive aligned business growth.
• Initiate and manage key projects from proposal to execution—including tracking performance, conducting evaluations, and identifying scale-up potential.
• Control trade spending and promotional investment, ensure effectiveness of all trade activities.
• Identify and analyze market opportunities including competitor benchmarking and shopper insights.
• Conduct in-depth sales and category data analysis to assess promotion effectiveness, identify performance gaps, and recommend improvement actions to drive sell-out.
• Work closely with internal teams such as Marketing, Trade Marketing, Supply Chain, and Demand Planning to ensure smooth execution and business alignment across functions.
• Manage multiple accounts effectively, demonstrating strong prioritization and focus on strategic business drive
• Able to balance and manage multiple portfolios by setting clear priorities and ensuring timely, high-quality execution across accounts.

REQUIRED QUALIFICATIONS:

• At least 3-5 years of experience in Key Account or Modern Trade channel management (FMCG exposure is a plus).
• Bachelor’s Degree.
• Good mindset with “can do” attitude.
• Strong negotiation and influencing skills.
• Highly operational with high attention to details.
• Proficiency in Excel, PowerPoint.
• Good command of English (written and spoken).
• Ability to work cross-functionally and manage complex projects under pressure.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.